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    ACCESS TO JUSTICE: WORKSHOP ON MONITORING OF DETENTION CENTERS

    DEALING WITH CUSTOMERS EFFECTIVELY

    DEALING WITH CUSTOMERS EFFECTIVELY

    "Your most unhappy customers are your greatest source of learning." - Bill Gates Customer service sets great businesses apart from the...
    FAILING TO PLAN IS PLANNING TO FAIL

    FAILING TO PLAN IS PLANNING TO FAIL

    Benjamin Franklin once said, “If you fail to plan, you are planning to fail.” While he probably was not referring to a public relations...
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